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main  » News» Effective communication is an important constituent of the professional competence of a civil servant. printer friendly
Effective communication is an important constituent of the professional competence of a civil servant. 14 September 2009

The pilot project of implementation of a new system of internal control over revision process in the MainCRO, conducted in 2008 within the framework of Twinning project Assisting the MainCRO in implementing a new system of Public Internal Financial Control (PIFC)” proved the necessity of review of the present Program of Formation and Further Training of Civil Servants of SCRS bodies. With the purpose of introduction into practice continuous training and improving the system of further training of inspectors and auditors, it was offered, in particular, to actualize subject of economic training, to direct it at concrete objectives and target groups, to use internships, practical studies, trainings and other modern methods of study more actively. These suggestions found their reflection in the Action Plan of Ensuring and Improving the Quality of Control and Revision Work, approved by the order of the MainCRO No. 45 of 6 March 2009 (with the changes introduced by the order of the MainCRO No. 163 of 03.07.2009).

Analysis of the educational necessities proved that the staff of the State Control and Revision Service requires development of knowledge and skills not only in the traditional sphere such as conducting of revisions, checks and audits, but also in the sphere of communication. Such knowledge and skills are extremely needed both during preparation and conducting of departure control measures on-site and during discussion and signing acts of revisions, checks and audit reports, and also for presentations, public appearances and discussions.

The first training of workers of the MainCRO on the theme of “Skills of communication. Preparation and conducting of presentations and appearances. Discussions and debates” was held on 9 September this year by Ruslana Rudnytska, coordinator and consultant of the Twinning project. The  experienced trainer acquainted participants with the system of preparation to public appearance, its structure, results and possible expectations from the appearance. Ruslana Rudnytska paid special attention to matters of preparation to the appearance and just appearance itself, dwelling on separate means of communication of the verbal and unverbal character. Participants agreed completely that communication is a combination of science and art. In conclusion, R.Rudnytska marked: “You need to believe sincerely in what you do to achieve success. Train your skills because it is a lot you can!”